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December 31, 2024

  • SMS Scheduled Tasks unsubscribe bug fix

    • Made a significant improvement to the code that verifies whether a user is unsubscribed. SMS Scheduled Tasks will now be much more efficient.

  • Fixed a Collections and Suspended Report issue

 

December 24, 2024

  • Prevent using stored billing on Invoice Details if client is suspended or in collections

  • Improved the design of Saved Filter for Automated Reports

 

December 17, 2024

  • Bug fixes

    • Prevent duplicate categories on User Book Group Fitness and My Calendar Book Group Fitness

    • Check current date before setting invoice as 'Overdue' on ClientSummary.aspx

    • Show if children have unlimited childminding on Group Fitness Assign Clients and Client Agreements

 

​​December 2, 2024

  • Differentiate between barcode and name search check-ins

    • Added a '*' to check-ins that were created via name search in the Client Activity Report.

 

​November 25, 2024

  • Added Locations column to Email Follow Up Form and allow subject to be saved and displayed for SMSs

 

​November 12, 2024

  • Increased the max number of group agreement members to 20

 

November 5, 2024

  • Removed covid screening button on client version of Calendar

  • Added automatic emailing of reports option

    • New code has been added to the Agreements Report and the Agreement Cancellation Reasons Report. 

      • These reports now have a new button that saves the currently selected filters. Users can view the saved filters by clicking the 'i' icon that is displayed if there is a saved filter.

      • Clicking the 'i' icon lets you add an email address to send the report to. An email address must be saved otherwise the report will not be sent.

  • Added new detailed Childminding Options for cases of multiple children

 

​​October 29, 2024

  • Added hamburger menu to calendar to make viewable area larger and hide seldom used features menu

 

​October 22, 2024

  • Added additional new icons for buttons on overview pages

  • New feature to allow deletion of group agreement if it is not active and the client is part of a group

  • Hide 'Blank Name' Agreements

 

October 15, 2024

  • New Suspend clients status if payment response is "CLOSED"

  • Added differentiation between barcode and name search check-ins

  • Added 'Session Expires in X Days' functionality to Service Items

  • Resolved upgrade/downgrade prorate fee issue

  • Added new icons for buttons on overview pages

 

October 8, 2024

  • New system to differentiate between an automatic 'Completed' and a manually 'Completed' for sessions

    • New session status for 'Automatic Completed'​

  • Automatically unsubscribe user when SMS error occurs

    • A user will be unsubscribed if any of the following errors occur when attempting to send SMS:

      • 21211 - invalid phone number

      • 21265 - can't send SMS to a short code - invalid number

      • 30006 - landline or unreachable

      • 30034 - USA number. Can't send SMS to USA number.

  • Set Unlimited Session quantity to equal the number of children for Childminding Sessions

  • Moved Co-Signer field below Chargeback Value on ClientAgreementDetail.aspx

 

October 1, 2024

  • Fixed unlimited sessions bug for childminding sessions

  • Added a 'Sold By' column on the Cancellation Reasons report

 

September 24, 2024

  • New SMS unsubscribe system added

 

September 3, 2024

  • Added new auto-trigger to ensure that credits and freezes on Client Agreement Detail for agreements purchased online display correctly

  • Group Session Item bug resolved

  • Added new filter for Area and Location dropdowns on My Calendar Book Group Class page

 

August 27, 2024

  • Added 'User Notes' Field to Personal Training Sessions to allow adding of zoom links or other information

  • Update to allow 'Auto Renew Dues Amount' to be less than initial agreement amount (previously it could only be an increase)

  • Resistance Training Reps Bug

 

August 20, 2024

  • Book group fitness Childminding and overlap fix - allows Childminding classes to be booked at the same time as other Group Classes

  • Added new 'Export to PDF' feature of reports. This is limited to several reports for now and will be continuously expanded

 

August 6, 2024

  • New feature added to load available sessions when client selected on calendar. Replaces have to load separately after

  • Added new "Valid for Check-In" Setting for Master Agreements

    • All agreements (and all new agreements) will have this new setting enabled by default.

    • If this is unchecked then that agreement will not allow for user to check-in to facility (unless they have another valid agreement that does)

 

July 30, 2024

  • Added new Browser Tab Titles - when opening pages in a new tab, the browser will display the page name in the tab name for easy recognition

  • Overdue Invoice Report UserID search bug fix

  • Added new 'Send One Time' 'Event' Based Email

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​​July 23, 2024

  • New Task Trigger Event added for Add New Staff

  • Removed all text at the top of pages - replace with 'hint' box

  • Added 'Cancel with Charge' functionality to all appointments

 

​July 16, 2024

  • Created a script that deletes blank clients

  • Hide flagged note from client's My Card page

 

​July 9, 2024

  • New functionality when all future not-approved payment tasks are completed, omit the task as well

  • Created Separate Reports for Group Sessions and Group Classes

  • Fixed Club Admin so they can only access their OWN location on all reports

  • Added a feature for Annual Fee dates on Master Agreements to be set 'X' number of days after Agreement Start Date

  • Save Signature Capture Date and Display Beside Signatures on Client Agreement Details

 

July 4, 2024

  • Changed menu name of "Agreements" to "Master Agreements" to more accurately reflect the use on this page

  • Improved functionality of NSF notifications for SMS and Emails going out to clients part of a Group

 

June 27, 2024

  • Added automated emails to Cancel Group Agreement

  • CancelGroupAgreement.aspx - add date textbox

  • Added automated emails to Active Member Count Script

 

June 25, 2024

  • Income and Membership Report improvements

  • Created a new report to show duplicate profiles

  • Added new Active Member History Count Report (runs each Thursday)​

  • Made improvements to stored payment table for Online Sales

​

June 18, 2024​

  • Made a change to not automatically generate a future payment on No Show Charged invoices

  • Client Activity Report - add Today and Historical options​

    • When the 'Today' checkbox is checked, the date range will clear and if one of the date textboxes are clicked, then the 'Today' checkbox becomes unchecked.

  • Created a new Task Status of Omitted to be used for automated tasks that are not completed (e.g. declined payment tasks after the invoice has been paid)

  • Added all email features to EmailOneTime.aspx

  • Added an "Add Taxes to Credit Amount" checkbox on Client Agreements when adding a Credit to the Agreement

  • Automatically calculate prorate fee when purchasing agreement online

 

​June 11, 2024

  • New Total Recoveries Report

    • A new report to allow for viewing of invoices with a declined payment and how many have been recovered over time

  • Added option to enable waitlist system for group session class types​

    • Waitlist will now be optional for Group Classes​

 

June 7, 2024

  • Bug fix for outstanding payments made via ProcessPayment.aspx

  • Set birthdate and emergency contact as mandatory fields to kiosk

 

May 28, 2024

  • Changed color of Check In status text to black for better visibility with coloured backgrounds

  • Automatically search for .jpg and .png when adding logo to agreement wording

 

May 28, 2024

  • Added 'Access Code' field to Master Agreements

    • If an Access Code is added to a Master Agreement then this agreement cannot be purchased by anyone without first entering the Access Code​

  • New system added to automatically email the ICL and ICP account invoices for clients each month

 

May 21, 2024

  • Added 'Paid in Full' as an option for gross value calculation

  • When creating new SMS, show approximate cost and number of users that will receive SMS

 

May 14, 2024

  • Added new Automated Email Criteria of 'Annual Fee Date' for 'Reminder' section of email send schedule

  • New Filters for Automated Email System

  • Set expanded menu category background color to grey if not currently viewing related overview page

 

May 7, 2024

  • Annual payment gross value calculation bug fix

  • Mandatory Staff Signature Issue

    • When any of the "Mandatory Staff Signature" checkboxes are checked on MasterPreferences.aspx, the corresponding "Enable Staff Signature" checkbox will automatically get checked as well.

 

April 30, 2024

  • New change to the colour of the expanded menu category to bland with the matching overview page​

  • Delay Payment Start Date By (Days) bug resolution​

    • The [Payment Start Date] field will now fill correctly on agreement wording where a delayed payment start date was used​

  • Check In Status Updates​

    • Small modifications to make the Check-in status more clear.​

      • Allow Access

        • White background – No Notifications

        • Green Background – User Flag/Note

        • Yellow Background – Warning (CC Expires soon, etc.) 

      • Do Not Allow Access 

        • Red Background – Attention (Overdue invoices, etc.)

        • Grey Background – No Active Membership, Unable to Bill

        • Blue Background – Frozen Agreement

        • Orange Background – Multiple Check-Ins on same day (only if this has been set)

  • Added a Date dropdown to Mobile/App calendar bookings page to speed up page load and prevent timeout issues in cases of many booked classes​

  • Percentage discount for promo codes was added to Master Preferences in addition to existing amount discounts

  • Set PIN to "CLIENT" if payment was processed by client online (for clarity)

 

April 23, 2024

  • MAJOR UPDATE - Added new 'Basic Email Setup' option that can be used instead of 'Custom Email Setup'

    • Added 'From Email', 'From Name' and 'Reply To Email' textboxes on Master Information, Locations, and User

    • This allows for these fields to be set and then emails sent through the In Charge email server will be customized with this information without having to use the 'relay' email option of the Custom Email Setup​

    • This option is much more user friendly and much less issue prone than the Custom Email Setup email relay system​

    • This option is NOT ENABLED by default and may be enabled on the Master Information page, Email tab

  • Added ability to add a link on each Master Agreement (Settings and Tools: Agreements) below the payment processing link so once an ONLINE sale is successfully completed, the client is directed to the link instead of the ICL pages.

  • Changed payment option buttons to green on Online Sales pages

  • Add New 'Print Labels' column to Products, Services, and Sessions to allow for printing multiple product barcodes on 1 sheet

    • Removed unnecessary 'Print Labels' button from Sessions and Services tab (now only shows on Products tab)​

  • Expanded 'Prevent existing clients from adding billing' if Master Preference is set to also include overdue invoices

    • If this Master Preference is set then there will be no option for clients to update billing info without contacting the club​

 

April 9, 2024

  • New feature to auto suspend client and create NSF if elevon error message contains "The Credit Card Number supplied in the authorization request appears to be invalid" or "The Credit Card Expiration Date supplied in the authorization request appears to be invalid" or "The token supplied in the authorization request appears to be invalid"

  • Removed 'Credit' payment type from Cash Out Report as it is not valid on this report

  • Added a 'Reason' field to Freezes

  • Added a Search Bar to Point of Sale Input

  • Hitting 'Enter' key on Invoices will now default to the "Calculate Totals" button.

  • Added an 'Initial Invoice' option to Promo Codes to allow for discounts to be applied to the Initial Invoice instead of Dues

  • New 'Agreement Start Date Excluding Existing Members' criteria option to 'Membership Reports: Agreements Report' to allow for outputting all new agreements sold but exclude prior members from totals (displaying only NEW members)

 

April 2, 2024

  • New check-in status of 'Multiple Check-Ins' added

    • Master Preference can be set for this dictating that 2 check-ins within 'x' hours triggers this status​

    • Status denies automatic entry so staff can verify the client

    • Put in place to help prevent users from sharing barcodes

  • New totals added on 'General Reports: Emails report'​

  • New auto-suspend trigger with a RESTRICTED CARD payment response

 

March 26, 2024

  • Reduced time between SMS messages by 150 milliseconds to speed up process of sending SMS messages

  • Show 'Cancellation' and 'Credits and Freezes' sections on ClientAgreementDetail.aspx once agreement is saved

  • Add Average 'To Trainer' amount to PT Payroll Report

  • Redesign of check-in details to make this more functional - Client Activity Report

 

March 19, 2024

  • New system to prevent 'Add Existing Client to Group' function from adding client already in Group

  • Added Search Bar to Inventory List, Reorder Point List, Receive Products, and Update Inventory

 

March 12, 2024

  • Added Subject to Task Template Tasks when sending as an email

  • Include the Company name and contact info in ALL emails sent, as well as the existing unsubscribe link

  • Update Transaction Details report to remove 'Blank' responses when a payment is declined and instead use 'Declined'

  • If same prepayment option is clicked on POS then increase Qty by 1

  • Annual Fee Prepayment bug fix

  • Added Automated email for specific agreements functionality

 

March 4, 2024

  • added Forgot Username/Password button to UserLogin.aspx

  • added Punch Pass Count to My Agreements and My Card client mobile pages

 

February 29, 2024

  • New Automated Email System reminder type of 'Agreement End Date with No Auto-Renew' added to allow for sending emails to clients with Paid in Full or non-auto-renewing agreements based on the Agreement End Date (Agreement Expiry)

 

February 27, 2024 - Major Update

  • New CREDITS system in effect

    • Credits added after today are processed as 'Payments' on invoices to allow for more transparency as to how, when and where the credit was used​

    • With Credits now applied as payment on invoices if you want to credit the taxes on a dues payment then please include the dues amount PLUS taxes in new credits added

    • New payment type of 'Credit' will display on invoices where full or partial payment using an agreement Credit has occurred

 

February 26, 2024

  • Prepayment of dues through POS date bug resolved

  • Prevent "Cancellation Agreement" and "Credits and Freezes" from displaying until the agreement is active - Client Agreement Detail

 

February 20, 2024

  • Issue resolved - punch passes adding double the number of purchased check-ins

 

February 10, 2024

  • Prevent the 'Process Payment' button from being clicked more than once during online sign ups

 

February 9, 2024

  • New check if CC or EFT are valid before processing payment for online sales

 

February 8, 2024

  • Location bug fix for outstanding invoices on client mobile pages

  • Visual Improvements on client mobile pages

  • Recaptcha bug fix on client mobile pages

    • Recaptcha will now need to be completed first before the Process Payment button is visible - including for stored billing.

​

February 6, 2024

  • Created new multi-select for age groups for SMS (Automated Email System)

  • Increased 'Last Checked In Days' dropdown from 30 to 60 - EmailFollowUpDetail.aspx

​

January 30, 2024

  • When CC surcharge option has been enabled, only add CC Surcharge to an invoice if there is no existing surcharge and the invoice is not a payment plan invoice - Invoice Details and Point Of Sale Input

  • Round discounts to nearest decimal

  • Created a multi-select option for age groups for emails (Automated Email System)

  • Hide blank categories on Detailed Payments Report, Detailed Sales Report, and Invoice Items Report

 

January 29, 2024

  • Changed the age option on Automated Emails from 60+ to 50+

 

January 26, 2024

  • When prepaying for Dues via POS, add prepayment wording to clarify when the prepayment begins

  • Hide My Rewards from mobile app if no rewards have been enabled

  • Prevent duplicate locations in location dropdown on client mobile pages

  • Emergency contact now required on client mobile pages

  • Improve visibility of payment options on mobile devices on client mobile pages

 

​January 16, 2024

  • Check In Update - if location is denied, then use punch pass for check in if available

  • Check In Background Color - ensure other statuses override white background

  • Add new Credit Card Surcharge to POS Transactions when CC used for payment

    • New ability to add a CC surcharge to ALL CC transactions​

      • CC Surcharge Service Item must be added to list of Services

      • The Service Item outlines the percentage surcharge to add to CC transactions and then automatically adds and charges that fee

​

January 9, 2024

  • New system to hide subcategories from POS if all items in that subcategory are 'InActive' or subcategory is empty

  • Cancellation Percentage Update - system now calculates Cancellation Percentage based on remaining payments for the agreement rather than gross agreement value

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