November 27, 2023

• Due to a rise in overall processing fees within the industry over the past several years and having never changed our fee structure, we find it necessary to adjust our transaction fees accordingly. After careful consideration, we have determined that a tiered increase on January 1, 2024 and April 1, 2024 to achieve closer to an industry average is imperative to maintain the high-quality service and security measures we provide. These new rates will still maintain In Charge as an industry leader with fees typically 15-25% below our competitors and will enable us to continue offering reliable and efficient transaction processing while adapting to the evolving landscape of the financial industry. We appreciate your understanding and continued support as we strive to ensure the sustainability and competitiveness of our services. If you have any concerns or inquiries, please do not hesitate to reach out to our customer support team. Thank you for your continued trust in our services.